Contact Us

We’re here to help with any questions or support
you need

Get in Touch with Us

    Follow us on

    Stay connected and up-to-date. Follow us on social media for the latest updates, tips, and community news

    Frequently Asked Questions

    Find answers to common queries about Caprome. Get the information you need to make the most of our
    powerful screen recording tools

    Q: How do I install Caprome on my ChromeOS or ChromeOS Flex device? Arrow
    A: Caprome is installed via the Google Workspace Admin Console. The installation process is managed by your organization's Super Admin.
    Q: Can I uninstall or disable Caprome? Arrow
    A: Caprome is configured to auto-launch on your device and cannot be uninstalled or disabled by users. Uninstallation can only be performed from the Google Workspace Admin Console by the Super Admin.
    Q: Does Caprome start automatically on my device? Arrow
    A: Yes, Caprome is set to automatically launch when you start your device, ensuring that recording begins as soon as you log in.
    Q: What are the system requirements for Caprome? Arrow
    A: Caprome is a Progressive Web App (PWA) compatible with ChromeOS and ChromeOS Flex. Additionally, a Chrome Enterprise upgrade is necessary for installation and proper functionality.
    Q: How does screen recording work with Caprome? Arrow
    A: Caprome records Super Admin, Admin, Agents with comments, and Agents screen activity based on the settings set by the Super Admin. The recording starts automatically when you log in to your device, and notifications will alert you when the recording begins.
    Q: How does screen recording work with Caprome? Arrow
    A: Caprome records Super Admin, Admin, Agents with comments, and Agents screen activity based on the settings set by the Super Admin. The recording starts automatically when you log in to your device, and notifications will alert you when the recording begins.